TrashCanBossPro Blog — Trash Can Cleaning Software

Bin Cleaning Software for Multi-Trailer Companies

At one trailer, the owner is the system. At three trailers, the owner cannot be in three places, and anything that lives only in the owner's head becomes a problem by Tuesday morning. That is the point where software stops being nice to have.

What Changes After the First Trailer

The previous guide, Bin Cleaning Software for a One-Trailer Startup, covered the solo owner who runs the route and the books from one phone. Everything in that article still applies. Multi-trailer companies just add three new problems:

• Splitting the due cleanings between trailers without overlap or gaps
• Getting techs who don't know the customers through a route correctly
• Keeping an office in the loop on what happened in the field

Dispatch by Trailer

In TrashCanBossPro, every due cleaning lands on the Waiting List map. From there the office assigns jobs to a day and a trailer or truck. The Scheduled List, the dispatch board, shows jobs by day and filters by trailer, so each one has its own clean route.

Auto-routing puts each trailer's stops in Closest First or Furthest First order from the shop, and you can set the order by hand when you know better. The order on the board is the order on the tech's phone.

The big planning rule is still trash day. Group addresses by their city pickup day and send each trailer to the streets that were just emptied. With several trailers, you can split a heavy trash day between two of them instead of running one trailer late into the evening.

Techs Who Don't Know the Route

Your newest tech has never been to most of these houses. The tech app makes that matter less. Each employee logs in with the company login and a personal PIN and sees only their own jobs in route order. Every card has:

• The address and a navigation button
• The cans: trash, recycling, yard waste
• Can location notes and gate codes
• Any job notes from the office
• Start, Skip and Complete, plus before and after photos

If the cans are not out, the tech taps Skip and the office sees it. If they are, the photos prove the job was done, which settles most "you missed my cans" calls before they turn into refunds.

Knowing Where Everyone Is

With several trailers on the road, the office needs to know where they are. Crew GPS from the techs' phones shows on the office map. If a customer calls asking when the trailer will be there, the office can see it. So can the customer: the customer app shows a live map with their place on today's route.

The time clock lives on the same phone, so hours are recorded as techs work instead of reconstructed from memory on payday.

The Office Side

A multi-trailer company usually has at least one person in the office. They need their own login and the right access. TrashCanBossPro has office user roles, so the person answering the phone can handle clients, texts and scheduling without having the owner's keys to everything.

Two-way texting puts customer conversations in one place with the address and cans next to the message. Reports give the owner a view of the business without digging through invoices one at a time. For more on that side, read Reports, Office Roles and Employees in Trash Can Cleaning Software.

HOAs and Commercial Work

Bigger companies tend to pick up bigger accounts: HOAs, apartment complexes, property managers and businesses with dumpster pads. One client can have many addresses. Set that client to Monthly account billing and they get one statement each month covering every address they own, each line labeled with the address. The tech still sees each address as its own stop with its own cans.

Picking the Right Plan

More trailers usually means more customers and more texts. Plans include a monthly text allowance of 500, 1,000 or 2,000 segments sent and received on Start ($59), Pro ($89) and Crew ($199). You are never billed per user, so adding techs and office staff does not raise the bill by itself. Look at your text volume and the features you need, and pick from there.

The Takeaway

A multi-trailer company needs the same core as a startup, plus dispatch by trailer, techs who can run any route, an office with its own access, and crew GPS. TrashCanBossPro keeps all of that in one place. For the full overview, see the trash can cleaning software page.